Our Service :

We feel proud ourselves on the sincerity, quality and reliability of our services. We can source and satisfy customers’ requirements. We are able to supply cost effective quality API products sourcing from all over the world to satisfy the customer’s need. Excellent customer service is our motto. We deal customers with a friendly attitude and try to resolve their problem or queries  as efficiently as possible. We consider that customers are king. We are active listener with the customers. We sincerely receive customers response and give feedback in a timely manner. The pharmaceutical companies, regulatory bodies, our principals and the related stakeholders are our valued customers and we ensure the right kind of service as required with a view to
“Do More Than Expected” 

Our commitment:

We are committed to excellence through satisfying customers need. HI-TECH BIO-CHEM is committed to customer focused innovative company with added value through partnerships to ensure continued business development and integrated supply chain for pharmaceutical markets in Bangladesh.

Quality Commitment:
We believe that quality is the key to business success. HI-TECH BIO-CHEM is committed to provide the highest GMP grade APIs, supported by quality management system. Our principal/manufacturing partners are fully compliant by following strict cGMP guidelines and have obtained regulatory approval by leading government authorities. Our intention is to provide the highest quality Active Pharmaceutical Ingredients(API)  to our customers from manufacturing partners complying with cGMP guidelines and regulatory requirements by the leading authorities such as WHO, EDQM, TGA, US-FDA, UK-MHRA etc. 

Technical Support

Our technical support team members are available to satisfy any query concerning our products. These trained professionals offer information regarding technical specifications, Certificates of Analysis (COA), Material Safety Data Sheets (MSDS), and can discuss any special requirements as and when required by the customers such as Methods of Analysis (MOA), Drug Master Files (DMF) and Certificates of Suitability (CoS) etc.